GoDaddy

CONTRATO DO PROGRAMA DO SERVIÇO PRO

Última revisão: 19 de fevereiro de 2018

1. VISÃO GERAL

This GoDaddy Pro Program Terms of Service Agreement (this “Agreement”) is entered into by and between GoDaddy.com, LLC, a Delaware limited liability company ("GoDaddy") and you, and is made effective as of the date of electronic acceptance. This Agreement sets forth the terms and conditions of your use of GoDaddy Pro Services (“Pro Services”) and Pro Connect (“Pro Connect”), collectively referred to as the GoDaddy Pro Program (“Pro Program”). For the purposes of this Agreement, a freelancer or independent web professional that provides services to individuals in accordance with the Pro Program will be referred to as a “Pro Program Provider(s),” and individuals seeking to engage the services of Pro Program Providers will be referred to as a “Pro Program Customer(s).”

Your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement, along with GoDaddy's Universal Terms of Service Agreement, which are incorporated herein by reference.

The terms “we”, “us” or “our” shall refer to GoDaddy. The terms “you” or “your” refers to any individual or entity that accepts this Agreement, whether that be as a Pro Program Provider or as a Pro Program Customer. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

GoDaddy, in its sole and absolute discretion, may change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to the GoDaddy website (this “Site”). You acknowledge and agree that (i) GoDaddy may notify you of such changes or modifications by posting them to this Site and (ii) your use of this Site or the Services after such changes or modifications have been made (as indicated by the “Last Revised” date at the top of this page) shall constitute your acceptance of this Agreement as last revised. If you do not agree to be bound by this Agreement as last revised, do not use (or continue to use) this Site or the Services. In addition, GoDaddy may occasionally notify you of changes or modifications to this Agreement by email. It is therefore very important that you keep your account (“Account”) information, including your email address, current. GoDaddy assumes no liability or responsibility for your failure to receive an email notification if such failure results from an inaccurate or out-of-date email address.

You agree that this Agreement shall be deemed to have been negotiated, entered into, executed and performed for all purposes within the United States of America.

2. DESCRIÇÃO DOS SERVIÇOS PRO

Pro Services offer a streamlined platform that allows Pro Program Providers to purchase, set up, and manage GoDaddy products for Pro Program Customers. Pro Services include: i) Shared Shopping, which allows you to send Pro Program Customers a shopping cart to buy GoDaddy products for their website, ii) Account Access, which allows you to view or administer a Pro Program Customer’s GoDaddy account iii) Site Monitoring, which allows you to monitor a Pro Program Customer’s website’s uptime and server response time, and iv) a direct access line to our GoDaddy Pro technical support representatives.

3. DESCRIÇÃO DO DIRETÓRIO DO SERVIÇO PRO

Only Pro Program Providers that have achieved and been designated “Pro Plus” status by GoDaddy (“Pro Plus Providers”), are allowed to join the Pro Connect. Pro Connect offers a venue for the exchange of information between Pro Plus Provider and Pro Program Customers. More specifically:

For Pro Plus Providers:

  1. Create a publicly-viewable profile with professional details including name, location, biography, skills, customer reviews, background, availability, representative work, and contact details;
  2. Receive contact from Pro Program Customers who find the Pro Plus Provider’s profile via the Pro Connect directory; and
  3. Seek ratings and reviews from previous Pro Program Customers and provide responses to such reviews (but note that Pro Plus Provider cannot delete past reviews).
  4. Have their publicly-viewable profile accessible via the Pro Connect directory and search results

For Pro Program Customers:

  1. Submit a request to Pro Plus Provider for assistance in building a website or making changes to an existing website;
  2. Receive expressions of interest from Pro Plus Provider;
  3. Contact Pro Plus Provider to discuss the web development project and expression of interest;
  4. Leave reviews for Pro Plus Provider they have worked with.

Via Pro Connect, Pro Program Customers can easily search, contact, and establish a business relationship with Pro Plus Provider. GoDaddy does not intend to act as an agent for either party and/or facilitate payment processing between the parties.

4. TERMOS DE ACESSO À CONTA

Use of the Pro Program includes functionality that allows the Pro Program Provider to request authorized access rights to accounts of Pro Program Customer(s), or to grant limited or full access of your GoDaddy account to a Pro Program Provider, with whom you have an established business relationship. Any such access or grant is subject to and governed strictly by the terms and conditions of the Account Access Terms of Service, which are incorporated herein by reference.

Account access may be granted on a limited basis, in which case the Pro Program Provider will be able to view the GoDaddy account of the Pro Program Customer, or on a full basis, in which case the Pro Program Provider will be able to purchase GoDaddy products on the Pro Program Customer’s behalf, via the payment method on file in the Pro Program Customer’s account.

Any violation of this Agreement or the Account Access Terms of Service, which will be determined in our sole and absolute discretion, may result in the immediate termination of your access to the Pro Program, criminal prosecution, and/or a civil lawsuit. If the Pro Program is cancelled for any reason, any content or data you have entered into the Pro Program will be lost and will not be recoverable.

5. TERMOS DO PROGRAMA BETA

GoDaddy may elect to offer a pre-release “Beta” version of the Pro Program or a particular feature or features offered within the Pro Program (the “Beta Pro Program”). If the services or feature are offered as a Beta Pro Program, you will be notified that the feature is available in pre-release form only and offered a choice regarding your participation. Should you choose to participate in the Beta Pro Program, you will be able to make use of the pre-release version of the services or feature, and to test various scenarios and use cases within the services.

The services and any features offered in the Beta Pro Program are offered on an "as is" basis without warranty of any kind. By participating in the Beta Pro Program, you agree not to utilize the Beta Pro Program for production or mission critical applications.

Your election to participate in the Beta Pro Program indicates that you are willing to provide feedback to GoDaddy regarding the services and features, and that GoDaddy may contact you to solicit your feedback and opinions regarding the services and features.

GoDaddy may discontinue the Beta Pro Program, or your participation in the Beta Pro Program, at any time and for any reason.

6. SERVIÇOS MANAGEWP

As a Pro Program Provider, you may have access to use ManageWP. ManageWP is a website management console which allows its users to administer any number of websites including, but not limited to, management, monitoring, backups, deployment, publishing, and security tools. You acknowledge and agree that your use of ManageWP is subject to the terms of service located here, which are hereby incorporated by reference.

7. PONTOS DE RECOMPENSA E ELEGIBILIDADE PARA O DIRETÓRIO DO SERVIÇO PRO PARA FORNECEDORES DO PROGRAMA DO SERVIÇO PRO

7(a) Regras do Programa de Recompensas

Na qualidade de Fornecedor do Programa do serviço Pro, o utilizador tem a oportunidade de ganhar pontos de recompensa para compras (“Pontos”) feitas através da utilização do Programa do serviço Pro. A participação do utilizador no Programa de Recompensas do GoDaddy Pro (“Programa de Recompensas”) está sujeita às Regras do Programa de Recompensas abaixo referidas:

A estrutura do Programa de recompensas está sujeita a alterações, cancelamento ou limitação ao critério da GoDaddy, com ou sem aviso prévio. A qualquer momento podem ser impostas restrições ao resgate de pontos.

  1. A participação no Programa de Recompensas só está disponível para pessoas individuais e cada uma delas só pode ter uma conta do Programa de Recompensas. As empresas, grupos e/ou entidades associadas não podem participar no Programa de Recompensas.
  2. Os Pontos Acumulados não constituem propriedade do cliente. Os Pontos não têm valor monetário. Os Pontos acumulados por um cliente são apenas para seu benefício e não podem ser transferidos para terceiros.
  3. POLÍTICA DE VALIDADE DE PONTOS: O cliente tem de manter uma conta ativa no Programa do serviço Pro para manter os Pontos por si acumulados. Os Pontos têm uma validade de 2 anos após terem sido acumulados.

7(b) Ganhar e Utilizar Pontos

  1. Os Pontos são ganhos ao concluir pedidos ou encaminhar terceiros para o Programa do serviço Pro, bem como ao concluir pedidos nas contas Pro. O Utilizador reconhece e aceita que só as compras concluídas através do Programa do serviço Pro ou através da sua própria conta serão elegíveis para obter Pontos. As compras concluídas 1) por telefone, 2) através do Clube de descontos em domínios da GoDaddy ou 3) através de uma entidade afiliada da GoDaddy, não são elegíveis para ganhar Pontos.

  2. A GoDaddy envidará os esforços comercialmente razoáveis para facultar, ao Utilizador, estimativas diárias exatas dos Pontos que tiver gerado. O Utilizador reconhece e aceita que as estimativas diárias não constituem uma determinação exata dos seus Pontos e que o montante exato dos seus Pontos é determinado no final do período gerador de rendimentos aplicável. Em acréscimo, no cálculo dos seus Pontos, os montantes poderão incluir frações de uma unidade monetária. Nós envidaremos os esforços comercialmente razoáveis para arredondar esses montantes para o ponto mais próximo, de modo a beneficiar o Utilizador. No entanto, a nossa determinação no cálculo dos Pontos será final e vinculativa.

  3. Os pedidos reembolsados ou estornados no método de pagamento original irão corresponder a um débito nos Pontos ganhos gerados pelo pedido no seu saldo de Pontos. Os pedidos qualificados são líquidos de devoluções, créditos, reembolsos e ajustes e são definidos como compras feitas em GoDaddy.com ou nos sites na web dos seus afiliados, excluindo impostos sobre as vendas,
  4. Os Pontos só se consideram ganhos trinta (30) dias após a data de compra dos serviços. Passado esse tempo, os Pontos podem ser resgatados para crédito em loja, disponível para ser utilizado exclusivamente em GoDaddy.com. Estes Pontos serão resgatados no equivalente a dólares norte-americanos.
  5. Os Pontos resgatados como crédito na loja em GoDaddy.com não são elegíveis para serem trocados por dinheiro e estão sujeitos a cancelamento dois anos depois de terem sido acumulados.
  6. A GoDaddy reserva-se o direito de revogar Pontos se suspeitar de atividade fraudulenta ou abusiva.
  7. A estrutura de ganhos (a "Estrutura de Ganhos") para o Programa do serviço Pro basear-se-á no montante total de finalização da compra em dólares norte-americanos no carrinho de compras do Utilizador ou do Cliente do Utilizador, depois de descontos ou exclusões de produtos aplicáveis. A Estrutura de Ganhos pode ser composta por (i) uma tarifa percentual por produto ou serviço, (ii) uma tarifa fixa por produto ou serviço ou (iii) uma combinação de ambos. A Estrutura de Ganhos atual encontra-se abaixo:
    Título Data de Entrada em Vigor Percentagem
    Produtos qualificados – Fornecedor do Programa do serviço Pro Produtos qualificados – Fornecedor do Programa do serviço Pro extra 08/02/2016
    01/09/2016
    5%
    10%

7(c) Elegibilidade para o Diretório do serviço Pro para Fornecedores do Programa do serviço Pro

Para ser elegível para aderir ao Diretório do serviço Pro, o Utilizador tem de ser um Fornecedor do Serviço Pro Extra.

7(d) Elegibilidade para o serviço Pro Extra para Fornecedores do Programa do serviço Pro

Todos os Fornecedores do Programa do serviço Pro são elegíveis para o estatuto de Pro Extra ao ganharem 2 500 Pontos qualificáveis num período de 12 meses no ano civil seguinte. Depois de ganhar 2 500 Pontos qualificados, um Fornecedor do Programa do serviço Pro receberá automaticamente o estatuto de Pro Extra e será designado pela GoDaddy como um Fornecedor do Serviço Pro Extra.

Os Fornecedores do Serviço Pro Extra têm vantagens face ao Fornecedor do Programa do Serviço Pro: a capacidade de criar um perfil no Diretório do serviço Pro, nos termos da Secção 3, e a capacidade de ganhar Pontos adicionais, nos termos da Secção 7(b)(vii).

O estatuto de Pro Extra termina automaticamente a 31 de dezembro do ano que se segue à promoção para membros do serviço Pro Extra, exceto se ganhar 2 500 pontos qualificáveis adicionais durante o ano civil seguinte.

O resgate de Pontos para crédito na loja não afeta o número de pontos ganhos para fins de ser elegível para adesão ao estatuto Pro Extra.

8. RECURSOS JURÍDICOS E DIREITO DE CANCELAMENTO

Without limiting any of our rights and remedies, if:

  1. You breach this Agreement or any document incorporated by reference;
  2. GoDaddy determines your actions may pose a risk to GoDaddy or its members;
  3. As a Pro Program Provider, you receive an average rating of below 4 stars (out of 5) across at least 10 reviews; or
  4. GoDaddy determines your use of the Pro Program infringes on the intellectual property or legal rights of others.

GoDaddy may immediately and indefinitely revoke your privileges, suspend or close your account(s) and refuse to offer the Pro Program to you, or take any other measures deemed to be appropriate (as determined by GoDaddy in its sole and absolute discretion) to enforce or terminate this Agreement.

9. EXONERAÇÃO E LIBERTAÇÃO DE RESPONSABILIDADE

Although GoDaddy takes certain steps to examine the credentials of a Pro Program Provider, as a Pro Program Customer, you understand that nothing about GoDaddy's Pro Program is intended to replace or override any licensing requirements for an independent web professional. GoDaddy makes no guarantees or representations regarding the skills of Pro Program Providers or the quality of the services that he or she may perform for you. If you elect to retain their services, GoDaddy does not endorse or recommend the services of any particular Pro Program Provider. Anyone using the Pro Program should rely on his or her own independent judgment or, as appropriate, seek the advice of a competent professional in determining the exercise of reasonable care in any given circumstances. It is entirely up to you to evaluate an individual’s qualifications, and to enter into a direct contract or otherwise reach agreement with a Pro Program Provider. Pro Program Providers are not contractors, employees or agents of GoDaddy.

GoDaddy is not involved in the actual contract between a Pro Program Customer and a Pro Program Provider or in the completion of any services. Should there be a dispute between the parties, you must address such dispute directly with the individual you are in contract with.

YOU hereby agree to release, INDEMNIFY, DEFEND AND HOLD HARMLESS GoDaddy AND ANY OF ITS AFFILIATES CONTRACTORS, AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, SHAREHOLDERS AND ASSIGNS FROM AND AGAINST ALL LIABILITIES, CLAIMS, DAMAGES (INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES), COST AND EXPENSES, INCLUDING REASONABLE ATTORNEYS’ FEE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE CONDUCT, ACT OR OMISSION OF ANOTHER PRO PROGRAM MEMBER (INCLUDING WITHOUT LIMITATION STALKING, HARASSMENT THAT IS SEXUAL OR OTHERWISE, ACTS OF PHYSICAL VIOLENCE, AND DESTRUCTION OF PERSONAL PROPERTY), ANY DISPUTES BETWEEN YOU AND YOUR DEALINGS WITH ANOTHER PRO PROGRAM MEMBER.

UNDER NO CIRCUMSTANCES WILL GoDaddy AND ANY OF ITS AFFILIATES, CONTRACTORS, AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, SHAREHOLDERS, AND ASSIGNS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE BETA PRO PROGRAM OR THE PRO PROGRAM, INCLUDING BUT NOT LIMITED TO YOUR AUTHORIZD OR UNAUTHORIZED ACCESS OF ANY PRO PROGRAM CUSTOMER’S ACCOUNT, OR ANY LOSS OF DATA OR CONTENT YOU MIGHT EXPERIENCE AS A RESULT OF OUR DISCONTINUATION OF THE BETA PRO PROGRAM OR THE PRO PROGRAM FOR ANY REASON.

IF, NOTWITHSTANDING THE FOREGOING EXCLUSIONS, IT IS DETERMINED THAT GoDaddy OR ANY OF ITS AFFILIATES, CONTRACTORS, AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, SHAREHOLDERS, AND ASSIGNS IS LIABLE FOR DAMAGES, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EXCEED THE TOTAL FEES PAID BY YOU TO THE PRO PROGRAM PROVIDER DURING THE SIX (6) MONTHS PRIOR TO THE TIME SUCH CLAIM AROSE.

10. TÍTULOS E CABEÇALHOS; PACTOS INDEPENDENTES; AUTONOMIA DAS DISPOSIÇÕES

The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the parties as otherwise set forth herein. Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.

11. DEFINIÇÕES; CONFLITOS

Capitalized terms used but not defined herein shall have the meanings ascribed to them in the Universal Terms of Service Agreement. In the event there is a conflict between the provisions of this Agreement and the provisions of the Universal Terms of Service Agreement, the provisions of this Agreement shall control.

12. CONTACTE-NOS

If you have any questions about the GoDaddy Pro Program or this Agreement, please contact us at the address below:

GoDaddy Legal Department
14455 North Hayden Rd.
Suite 219
Scottsdale, AZ 85260
legal@godaddy.com

Telephone: 308 802 068


Revised: 19/02/2018
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